2021 Toyota Highlander vs 2020 Toyota Highlander

2020 Toyota Highlander
2020 Toyota Highlander
$34,600MSRP
Overview
Overview
OverviewShop Now
2021 Toyota Highlander
2021 Toyota Highlander
$35,085MSRP
Overview
Overview
OverviewShop Now
2020 Toyota Highlander
$34,600MSRP
Overview
Overview
OverviewShop Now
2021 Toyota Highlander
$35,085MSRP
Overview
Overview
OverviewShop Now

Overview

MSRP

$34,600

MSRP

$35,085

Listings

76

Listings

107

Ratings & Reviews

User Reviews
User Reviews

Expert reviews

7.2 out of 10

Expert reviews

7.5 out of 10

Pros

  • Standard advanced safety features

  • Spacious

Cons

  • Poor handling

  • Uninspired styling

2020 Toyota Highlander Reviews Summary

Midsize three-row SUVs are all spacious and powerful, but only the Toyota Highlander reaches the premium threshold for passenger comfort. Redesigned for 2020, the Highlander's revised styling and technology are secondary to its silent operation, soft ride, and cosseting interior. The upper trims feel and drive just like a Lexus, without the upcharge. There is nothing exciting about a Highlander, and yet, there is no other SUV in the $40,000 to $55,000 range that feels so effortless and tranquil.

2021 Toyota Highlander Reviews Summary

Toyota hardly needs any help selling three-row Highlanders. It already sits close to the top of the sales charts for its segment, and few vehicles carry the name recognition as the Highlander, which enters into its 20th year of production.

But the three-row marketplace is a competitive one, and even after a 2020 redesign, Toyota would be foolish to rest on its laurels. As such, the Highlander enters this year with additional safety-feature technology listed as standard equipment.

Popular Features & Specs

Engine

3.5L 295 hp V6

Engine

3.5L 295 hp V6

Drive Train

FWD

Drive Train

FWD

Seating Capacity

8

Seating Capacity

8

Horsepower

295 hp @ 6600 rpm

Horsepower

295 hp @ 6600 rpm

MPG City

20

MPG City

20

MPG Highway

28

MPG Highway

28
2020 Toyota Highlander
2020 Toyota Highlander
$34,600MSRP
Overview
Overview
OverviewShop Now
2021 Toyota Highlander
2021 Toyota Highlander
$35,085MSRP
Overview
Overview
OverviewShop Now
2020 Toyota Highlander
$34,600MSRP
Overview
Overview
OverviewShop Now
2021 Toyota Highlander
$35,085MSRP
Overview
Overview
OverviewShop Now

Overview

MSRP
$34,600
$35,085
Listings

Ratings & Reviews

User reviews

4.5

4.8

Expert reviews

7.2 out of 10

Read full review

7.5 out of 10

Read full review
Pros & cons

Pros

  • Standard advanced safety features

  • Spacious

Cons

  • Poor handling

  • Uninspired styling

Summary
Midsize three-row SUVs are all spacious and powerful, but only the Toyota Highlander reaches the premium threshold for passenger comfort. Redesigned for 2020, the Highlander's revised styling and technology are secondary to its silent operation, soft ride, and cosseting interior. The upper trims feel and drive just like a Lexus, without the upcharge. There is nothing exciting about a Highlander, and yet, there is no other SUV in the $40,000 to $55,000 range that feels so effortless and tranquil.

Toyota hardly needs any help selling three-row Highlanders. It already sits close to the top of the sales charts for its segment, and few vehicles carry the name recognition as the Highlander, which enters into its 20th year of production.

But the three-row marketplace is a competitive one, and even after a 2020 redesign, Toyota would be foolish to rest on its laurels. As such, the Highlander enters this year with additional safety-feature technology listed as standard equipment.

Video

Popular Features & Specs

Engine
3.5L 295 hp V6
3.5L 295 hp V6
Drive Train
FWD
FWD
Seating Capacity
8
8
Horsepower
295 hp @ 6600 rpm
295 hp @ 6600 rpm
MPG City
20
20
MPG Highway
28
28
Look and feel

2020 Toyota Highlander

4/10

2021 Toyota Highlander

8/10

The 2020 Toyota Highlander presented a design that was subtle yet refined, with a few notable updates from its predecessor. The tailgate glass was slightly more slanted, and the body panels featured more pronounced creases, creating a more dynamic look. The trapezoidal theme was evident throughout the vehicle, from the tailgate's license plate cutout to the slimmer headlights and grille. Standard projector-beam LED headlights were a feature across all trims, with the higher trims, Limited and Platinum, boasting prettier LED running lamps and new 20-inch alloy wheels. The interior was where the 2020 Highlander truly shone, with a focus on quality fit and finish. Silver-painted accents and a multi-layered dash with an 8-inch touchscreen created a sophisticated cabin environment. The Limited trim offered a three-tone interior with rich textures and padded surfaces, making it a standout in its class.

In contrast, the 2021 Toyota Highlander was designed to stand out more boldly in the crowded midsize SUV market. Its front end, while less dramatic than the Sienna minivan, still made a statement with wide headlights and a trapezoidal grille. The side profile featured a character line reminiscent of the Supra sports car, and the taillights borrowed elements from Lexus models. The 2021 model appeared longer and lower without sacrificing size. A new XSE trim level was introduced, offering a sportier appearance with a restyled front end and suspension tuning. The Limited trim, just below the Platinum, exuded an upscale feel with chrome accents and a luxurious interior. The 2021 Highlander prioritized comfort and convenience, with a near-flawless fit and finish, tan leather seats, and elegant wood details, making it a compelling choice for families seeking luxury.

Picture of 2020 Toyota Highlander
Picture of 2020 Toyota Highlander
Picture of 2020 Toyota Highlander
Picture of 2020 Toyota Highlander
Picture of 2020 Toyota Highlander
Picture of 2020 Toyota Highlander
Picture of 2020 Toyota Highlander
Picture of 2020 Toyota Highlander
Picture of 2020 Toyota Highlander
Performance

2020 Toyota Highlander

6/10

2021 Toyota Highlander

6/10

The 2020 Toyota Highlander was equipped with a robust 3.5-litre V6 engine, delivering 295 horsepower and 263 pound-feet of torque. Available in both front-wheel drive (FWD) and all-wheel drive (AWD) configurations, the engine provided smooth and brisk acceleration, akin to the powertrain in the Lexus RX. The eight-speed automatic transmission efficiently utilized the engine's power, although it required a heavy foot for a kickdown. The steering was somewhat loose, necessitating adjustments at highway speeds, and the soft suspension led to a bouncy ride. Despite these drawbacks, the Highlander offered a comfortable and isolating driving experience, especially on long road trips. The AWD system on Limited and Platinum trims included torque vectoring and selectable driving modes, enhancing its versatility. Fuel efficiency was commendable, with the FWD model rated at 11.9 L/100 km in the city and 8.3 on the highway, while the AWD version achieved 11.7 L/100 km city and 8.6 highway.

The 2021 Toyota Highlander retained the same 3.5-litre V6 engine, producing identical power and torque figures. The powertrain was reliable and smooth, providing adequate performance for everyday driving. While not designed for high-speed thrills, the Highlander offered a balanced performance compared to its competitors, such as the Hyundai Palisade and Kia Telluride. The XSE trim introduced a sportier suspension setup with higher-rated springs, retuned shock absorbers, and a rear stabilizer bar, appealing to those seeking a touch of driving excitement. However, the Highlander remained a family-oriented vehicle, prioritizing comfort and predictability over sportiness.

Form and function

2020 Toyota Highlander

9/10

2021 Toyota Highlander

7/10

The 2020 Toyota Highlander offered versatile seating for up to eight passengers, with the option for second-row captain's chairs on Platinum trims. The second-row seats provided generous legroom and easy access to the third row, although taller passengers might find it a bit cramped. The wide-opening rear doors facilitated easy ingress and egress, and the ergonomic design was appreciated by those with mobility concerns. Standard three-zone automatic climate control ensured comfort for all passengers, with additional features like a 120-volt outlet and side window shades on upper trims. Cargo space was ample, with 453 litres behind the third row, 1,359 litres behind the second, and 2,378 litres with both rows folded. The interior featured practical storage solutions, including eight cupholders, four bottle holders, and integrated dash shelves for phones and cables.

In the 2021 Toyota Highlander, interior space and functionality were key highlights. The front seats featured convenient shelves for storing large cell phones, with a pass-through for charging cables. Second-row passengers enjoyed ample legroom and the option for captain's chairs, enhancing comfort. The third row was best suited for shorter trips or accommodating children, as space was limited. Cargo capacity was slightly reduced compared to the 2020 model, with 453 litres behind the third row, 1,150 litres with the third row folded, and 2,245 litres with both rows down. The placement of rear-seat climate control vents on the ceiling was a unique choice, providing airflow directly to passengers' heads.

Technology

2020 Toyota Highlander

7/10

2021 Toyota Highlander

7/10

The 2020 Toyota Highlander's infotainment system felt outdated, with low-resolution screens and a lack of onboard apps. The 12.3-inch touchscreen on the Platinum trim was underutilized, as it couldn't display maps or vehicle options across its full width. However, Apple CarPlay and Android Auto integration were standard, providing connectivity options. The Platinum trim featured a 10-inch head-up display and a 7-inch instrument cluster display, offering useful information. The semi-automated driving system, adaptive cruise control, and automatic high beams were standard, enhancing safety and convenience. The JBL audio system on Limited and Platinum trims delivered decent sound quality, and additional features like SiriusXM, WiFi, and Safety Connect were included.

In the 2021 Toyota Highlander, the infotainment system was available in two sizes: an 8-inch touchscreen for lower trims and a 12.3-inch screen for the Platinum trim. While the system was user-friendly, the navigation struggled with locating points of interest. Fortunately, Android Auto and Apple CarPlay were standard, ensuring seamless smartphone integration. The JBL audio system provided good sound quality, and the 12.3-inch screen was bright and crisp, although its full potential was limited by the display of certain apps. The inclusion of a volume and tuning knob added to the system's usability.

Safety

2020 Toyota Highlander

9/10

2021 Toyota Highlander

10/10

The 2020 Toyota Highlander came equipped with Toyota Safety Sense 2.0, a comprehensive suite of safety features. This included automatic emergency braking with pedestrian and cyclist detection, lane-keeping assist, adaptive cruise control, and automatic high beams. Optional features included blind-spot monitoring, rear cross-traffic alert, parking sensors, and rear emergency braking. The Highlander received a five-star overall safety rating from the NHTSA and was awarded a 2020 Top Safety Pick by the IIHS for its crash test performance and emergency braking capabilities.

For 2021, the Highlander upgraded to Toyota Safety Sense 2.5+, enhancing its safety offerings. The suite included automatic emergency braking with pedestrian detection and intersection support, adaptive cruise control, lane-departure warning, lane-keeping assist, lane-tracing assist, and automatic high beams. Blind spot monitoring was standard, and LED headlights were included across all trims. The 2021 Highlander received a five-star safety rating from the NHTSA and was named a Top Safety Pick+ by the IIHS, reflecting its commitment to safety.

Cost Effectiveness

2020 Toyota Highlander

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2021 Toyota Highlander

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N/A

CarGurus highlights

Winning Vehicle Image

According to CarGurus experts, the overall rating for the 2020 Toyota Highlander is 7.2 out of 10, while the 2021 Toyota Highlander scores 7.5 out of 10. Based on these ratings, the 2021 Toyota Highlander is the recommended choice, offering a more modern design, enhanced safety features, and a slightly higher overall rating.

CarGurus highlights

Winning Vehicle Image

According to CarGurus experts, the overall rating for the 2020 Toyota Highlander is 7.2 out of 10, while the 2021 Toyota Highlander scores 7.5 out of 10. Based on these ratings, the 2021 Toyota Highlander is the recommended choice, offering a more modern design, enhanced safety features, and a slightly higher overall rating.

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By: CarGurus + AI

At CarGurus, our team of experienced automotive writers remain at the heart of our content operation, conducting hands-on car tests and writing insightful guides that are backed by years of industry experience. To complement this, we are harnessing AI to make our content offering more diverse and more helpful to shoppers than ever. To achieve this, our AI systems are based exclusively on CarGurus content, ratings and data, so that what we produce is both unique to CarGurus, and uniquely helpful to car shoppers.

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