2021 Chrysler Pacifica vs 2020 Mazda CX-5

2020 Mazda CX-5
2020 Mazda CX-5
$25,190MSRP
Overview
Overview
OverviewShop Now
2021 Chrysler Pacifica
2021 Chrysler Pacifica
$36,245MSRP
Overview
Overview
OverviewShop Now
2020 Mazda CX-5
$25,190MSRP
Overview
Overview
OverviewShop Now
2021 Chrysler Pacifica
$36,245MSRP
Overview
Overview
OverviewShop Now

Overview

MSRP

$25,190

MSRP

$36,245

Listings

121

Listings

31

Ratings & Reviews

User Reviews
User Reviews

Expert reviews

7.7 out of 10

Expert reviews

8.7 out of 10

Pros

  • Premium interior materials

  • Stylish design

  • Fun to drive

Cons

  • Outdated technology

2020 Mazda CX-5 Reviews Summary

According to a Harvard Business Review marketing study, there is such a thing as too much choice. And when the marketplace presents consumers with too much choice, there is a chance they won’t buy anything at all.

For the 2020 model year, there are more than 40 small or compact SUVs available, half of them sold by luxury brands. Small and scrappy Mazda offers three of them: the CX-3, the CX-30, and the CX-5. However, in a marketplace awash in Chevys, Fords, Hondas, and Toyotas, Mazda has trouble standing apart from the established crowd.

What’s the solution? Move upscale into “premium” territory.

Premium is where Buick, Fiat, GMC, Jeep, Mini, and Volkswagen play to varying levels of success. Combining the value inherent in a mainstream brand with the design, materials, and technology common to luxury brands, these premium vehicles attempt to provide more than mainstream for less than luxury.

At the same time, less is more. Because the 2020 Mazda CX-5 has but four similarly sized competitors in the premium class, that makes it easier for a consumer to choose, and more likely that a consumer will buy. The trick is convincing people that Mazda is a premium brand, and the automaker is taking a pragmatic approach to this emotionally charged solution.

2021 Chrysler Pacifica Reviews Summary

The Chrysler Pacifica minivan has undergone a styling and tech refresh for the 2021 model year. It continues to deliver what families want and need from a daily driver. Chrysler continues to offer the model with either a traditional V6 engine or hybrid powertrain and has upped the ante with a new premium Pinnacle trim level. With 97 standard safety features and gobs of well-designed storage space, it’s easy to see why the Pacifica is the perfect choice for many families.
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Popular Features & Specs

Engine

2.5L 187 hp I4

Engine

3.6L 287 hp V6

Drive Train

FWD

Drive Train

FWD

Seating Capacity

5

Seating Capacity

8

Horsepower

187 hp @ 6000 rpm

Horsepower

287 hp @ 6400 rpm

MPG City

25

MPG City

19

MPG Highway

31

MPG Highway

28
2020 Mazda CX-5
2020 Mazda CX-5
$25,190MSRP
Overview
Overview
OverviewShop Now
2021 Chrysler Pacifica
2021 Chrysler Pacifica
$36,245MSRP
Overview
Overview
OverviewShop Now
2020 Mazda CX-5
$25,190MSRP
Overview
Overview
OverviewShop Now
2021 Chrysler Pacifica
$36,245MSRP
Overview
Overview
OverviewShop Now

Overview

MSRP
$25,190
$36,245
Listings

Ratings & Reviews

User reviews

4.8

4.8

Expert reviews

7.7 out of 10

Read full review

8.7 out of 10

Read full review
Pros & cons

Pros

  • Premium interior materials

  • Stylish design

  • Fun to drive

Cons

  • Outdated technology

Summary

According to a Harvard Business Review marketing study, there is such a thing as too much choice. And when the marketplace presents consumers with too much choice, there is a chance they won’t buy anything at all.

For the 2020 model year, there are more than 40 small or compact SUVs available, half of them sold by luxury brands. Small and scrappy Mazda offers three of them: the CX-3, the CX-30, and the CX-5. However, in a marketplace awash in Chevys, Fords, Hondas, and Toyotas, Mazda has trouble standing apart from the established crowd.

What’s the solution? Move upscale into “premium” territory.

Premium is where Buick, Fiat, GMC, Jeep, Mini, and Volkswagen play to varying levels of success. Combining the value inherent in a mainstream brand with the design, materials, and technology common to luxury brands, these premium vehicles attempt to provide more than mainstream for less than luxury.

At the same time, less is more. Because the 2020 Mazda CX-5 has but four similarly sized competitors in the premium class, that makes it easier for a consumer to choose, and more likely that a consumer will buy. The trick is convincing people that Mazda is a premium brand, and the automaker is taking a pragmatic approach to this emotionally charged solution.

The Chrysler Pacifica minivan has undergone a styling and tech refresh for the 2021 model year. It continues to deliver what families want and need from a daily driver. Chrysler continues to offer the model with either a traditional V6 engine or hybrid powertrain and has upped the ante with a new premium Pinnacle trim level. With 97 standard safety features and gobs of well-designed storage space, it’s easy to see why the Pacifica is the perfect choice for many families.
Video
No video found

Popular Features & Specs

Engine
2.5L 187 hp I4
3.6L 287 hp V6
Drive Train
FWD
FWD
Seating Capacity
5
8
Horsepower
187 hp @ 6000 rpm
287 hp @ 6400 rpm
MPG City
25
19
MPG Highway
31
28
Look and feel

2020 Mazda CX-5

9/10

2021 Chrysler Pacifica

9/10

The 2020 Mazda CX-5 was a testament to Mazda's commitment to delivering a premium experience beyond mere claims. This model year saw enhancements in standard equipment, cabin aesthetics, and noise reduction, all contributing to a more refined driving experience. The turbocharged engine received a torque boost, and AWD models gained an off-road traction assistance feature. With prices ranging from $27,950 to $41,900, the CX-5 offered various trims, including the luxurious Signature trim, which featured premium Nappa leather and real wood accents. Despite its upscale appeal, the interior's lack of contrast in the Caturra Brown leather detracted slightly from its premium feel.

In contrast, the 2021 Chrysler Pacifica underwent a mid-generation refresh, showcasing a more muscular exterior with new LED headlights and a hexagonal grille. The rear featured an all-LED taillamp, adding to its modern look. Inside, the Pacifica balanced practicality and luxury, especially in the Pinnacle trim, which boasted quilted Nappa leather seats and a 10.1-inch touchscreen. The Pacifica's interior was designed with family life in mind, offering ample storage and comfort. The Pinnacle trim elevated the minivan's luxury with soft-touch materials and classy finishes, making it a standout in its class.

Picture of 2020 Mazda CX-5
Picture of 2020 Mazda CX-5
Performance

2020 Mazda CX-5

7/10

2021 Chrysler Pacifica

8/10

The 2020 Mazda CX-5 offered a standard 2.5-litre four-cylinder engine with 187 horsepower and 186 pound-feet of torque, paired with a six-speed automatic transmission. The turbocharged version in the GT Turbo and Signature trims delivered up to 250 hp and 320 lb-ft of torque with premium fuel. Despite its 1,734-kilogram curb weight, the CX-5 Signature accelerated confidently, though its fuel efficiency was slightly lower at 9.8 L/100 km combined. The G-Vectoring Control Plus technology enhanced driving engagement, but the SUV's high centre of gravity led to excessive body motions during spirited driving.

The 2021 Chrysler Pacifica offered a 3.6-litre V6 engine with 287 horsepower and 262 pound-feet of torque, or a hybrid variant with a combined 260 horsepower. The AWD system, available for the first time in 16 years, activated on-demand to improve traction. The Pacifica Hybrid boasted an all-electric range of over 50 kilometres and a total range of 784 kilometres, with a fuel efficiency of 2.9 litres-equivalent per 100 kilometres. The traditional V6 Pacifica achieved 12.4 L/100 km in the city and 10.6 combined, with AWD models slightly less efficient.

Form and function

2020 Mazda CX-5

7/10

2021 Chrysler Pacifica

9/10

The 2020 Mazda CX-5's interior, while stylish and well-equipped, was more cramped compared to competitors like the Honda CR-V and Toyota RAV4. The upscale cabin featured heated front seats, power-adjustable seats in the GS trim, and ventilated front seats in the GT trim. The Signature trim added luxury with Nappa leather and genuine wood trim. Cargo space was limited, with 875 litres behind the rear seat and 1,687 litres with the seats folded.

The 2021 Chrysler Pacifica excelled in family-friendly design, offering spacious front seats and ample storage, including under-console storage for second-row passengers. Standard features included power-sliding doors, three-zone climate control, and Stow 'n Go seating. The Pacifica's cargo area was generous, with best-in-class total storage of 3,979 litres, making it ideal for family travel.

Technology

2020 Mazda CX-5

6/10

2021 Chrysler Pacifica

8/10

The 2020 Mazda CX-5 featured the Mazda Connect infotainment system, which, while upscale, required acclimation. The system included a 7-inch touchscreen, Bluetooth, Apple CarPlay, and Android Auto. Higher trims added SiriusXM, a Bose sound system, and a surround-view camera. However, the system's controls were not user-friendly, and voice recognition was unreliable.

The 2021 Chrysler Pacifica's Uconnect 5 system was modern and customizable, with a clean design and responsive interface. Standard features included Bluetooth, Apple CarPlay, and Android Auto. The Pinnacle model offered FamCam, an interior monitoring camera, and a 19-speaker Harman Kardon sound system. The second-row entertainment system remained an option, with additional games for 2021.

Safety

2020 Mazda CX-5

10/10

2021 Chrysler Pacifica

9/10

The 2020 Mazda CX-5 excelled in safety, with standard ADAS features like automatic emergency braking and blind-spot monitoring. Higher trims added adaptive cruise control and lane-keep assist. The CX-5 earned a Top Safety Pick+ rating from the IIHS and a five-star overall rating from the NHTSA, with high marks in individual tests.

The 2021 Chrysler Pacifica offered up to 116 safety features, with most available at the Touring-L grade. These included pedestrian emergency braking, blind-spot monitoring, and forward collision warning. The Pacifica received a five-star overall rating from the NHTSA, though the IIHS had not yet rated it.

Cost Effectiveness

2020 Mazda CX-5

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2021 Chrysler Pacifica

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N/A

CarGurus highlights

Winning Vehicle Image

According to CarGurus experts, the overall rating for the 2020 Mazda CX-5 is 7.7 out of 10, while the 2021 Chrysler Pacifica scores 8.7 out of 10. Based on these ratings, the 2021 Chrysler Pacifica is the recommended choice, offering superior technology, family-friendly features, and a higher overall rating.

CarGurus highlights

Winning Vehicle Image

According to CarGurus experts, the overall rating for the 2020 Mazda CX-5 is 7.7 out of 10, while the 2021 Chrysler Pacifica scores 8.7 out of 10. Based on these ratings, the 2021 Chrysler Pacifica is the recommended choice, offering superior technology, family-friendly features, and a higher overall rating.

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By: CarGurus + AI

At CarGurus, our team of experienced automotive writers remain at the heart of our content operation, conducting hands-on car tests and writing insightful guides that are backed by years of industry experience. To complement this, we are harnessing AI to make our content offering more diverse and more helpful to shoppers than ever. To achieve this, our AI systems are based exclusively on CarGurus content, ratings and data, so that what we produce is both unique to CarGurus, and uniquely helpful to car shoppers.

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