2017 Dodge Journey Key Fob

I have a 2015 journey with push start. I was told by a dealer sales person that you can remove the push button (start) and use the key with in the fob. Supposedly remove the key from the fob, pry out the button and there is supposed to be a keyed ignition there. I HAVE NOT DONE OR SEEN IT. Also if it's a weak signal thing you should be able to hold the fob up to the start button and it should read it if it's a weak battery/signal problem. I would try this first.

Thanks for the quick response. My husband just arrived and disconnected the car battery (since we know key fob battery is brand new & works). He reset everything and Still the push start does not detect the key fob. The car also doesn't detect my hand on the door handle (which usually unlocks car right away). My husband also has tried to delete and reset the key fob without luck.

I am currently having this problem. Could you tell me what end up being the solution?