2016 Radio / Screen warranty /replacement and / or solution?

10

Asked by Guru928M7W Sep 19, 2022 at 05:04 AM about the 2016 Hyundai Sonata 2.0T Limited FWD

Question type: Maintenance & Repair

I have a 2016 Sonata. The radio / screen broke 6 months after I purchased
the new car. 3 years later the replacement stopped working. This was
replaced with a new unit. Now this radio / screen has stopped working. This
is three Radio / screens which have broken in 6 years. Hyundai say they
only warrant a radio / screen for 2 years and the replacement for 6 months.
Is there something wrong with this model of car or the radio / screen or have
i purchased a lemon. Surely a car radio / screen should last more then 2
years on average over 3 radios / screens? Has anyone got any ideas /
solutions to this?

7 Answers

307,225

As this make of the vehicle is on the do not buy list I would get rid of it and stay away from Hyundai, Mitsubishi and KIA in the Asian line and anything European. Now if you can’t afford another car then replace the system with an aftermarket unit from a place like car toys, Best Buy, Crutchfield or a local car audio store.

2 people found this helpful.
202,315

Hyundai products seem to be fraught with little problems like this. I'd expect that a replacement screen would be warranted for longer than six months. I'll assume you've been talking with the dealer, and would suggest you take this up with corporate customer service. Contact information is in the owners manual, or just ask the dealer to provide a phone number.

3 people found this helpful.
155,195

When something is replaced under warranty the time and mileage of the original warranty usually continues from the date of your original purchase. It does not reset to zero. For example, if you have a 3 year or 36,000 warranty and the screen was replaced under warranty when the vehicle was 2 years old and had 20,000 miles on it the warranty would be 1 year or 16,000 miles. Not another 3 years or 36,000 miles. It does sound like something else is happening in the vehicle to cause the screens to keep falling. However, it also sounds like Hyundai has been cooperative with you about this. But they've realized, as you should, it's time to cut your losses on this. Do as G A said and replace it with an aftermarket unit from a reputable source. You also won't get anywhere with a Lemon Law claim on a 6 year old vehicle. Even though you bought it new. Hope that helps! Jim

10

Thank you for your answers. I guess my question is 'does a radio / screen only last 2 years on average (over 6 years) or is this a lemon? I have spoken to owners of different brands of cars and they still have their radio's / screens operating after 8 years. No one I have spoken to has had theirs break down. Yet I have had 3?

1 people found this helpful.
307,225

It just a Hyundai thing, quality control. My other cars screen is going on 12 years on the stock unit.

2 people found this helpful.
155,195

You can visit carcomplaints.com and see if other owners have had problems with the stereo screen. If it's a relatively common problem a local radio or electronics repair shop might be able to fix it for you. Like if it's a bad connection or something like that. I had a blank screen on the radio of my 2000 Grand Prix, different car I know, and the problem was a burned out light bulb. I was able to get it fixed for $50 ten years ago and it's been fine. A local radio repair shop fixed it. Maybe you can go that route. Hope that helps! Jim

1 people found this helpful.

Your Answer:

Sonata

Looking for a Used Sonata in your area?

CarGurus has 826 nationwide Sonata listings starting at $1,543.

Postal Code:

CarGurus Experts

  • #1
    sumcon
    Reputation
    5,850
  • #2
    clifford
    Reputation
    2,190
  • #3
    toDumbToNotKnow
    Reputation
    2,060
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Hyundai Elantra
156 Great Deals out of 3,062 listings starting at $1,995
Used Toyota Camry
52 Great Deals out of 1,143 listings starting at $2,500
Used Honda Accord
47 Great Deals out of 963 listings starting at $2,995
Used Honda Civic
198 Great Deals out of 4,044 listings starting at $440
Used Nissan Altima
30 Great Deals out of 678 listings starting at $3,512
Used Kia Optima
9 Great Deals out of 251 listings starting at $4,700
Used Toyota Corolla
137 Great Deals out of 2,301 listings starting at $103
Used Hyundai Tucson
105 Great Deals out of 2,806 listings starting at $3,455
Used Hyundai Sonata Hybrid
11 Great Deals out of 89 listings starting at $5,995
Used Hyundai Santa Fe
57 Great Deals out of 1,696 listings starting at $499
Used Chevrolet Malibu
47 Great Deals out of 1,068 listings starting at $1,995
Used Nissan Maxima
11 Great Deals out of 199 listings starting at $1,450
Used Dodge Charger
31 Great Deals out of 910 listings starting at $5,995
Used Ford Fusion
26 Great Deals out of 457 listings starting at $1,995

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.