Only one window works....?!

15

Asked by Benjamin Aug 14, 2019 at 08:38 PM about the 2017 Dodge Journey Crossroad FWD

Question type: Maintenance & Repair

All but one window (front passenger side) will not operate. The driver side panel will not operate ANY window but the power door lock and power side mirrors DO function; the two rear windows will not operate from their panels...BUT the front passenger side window will work from its panel. I tried the battery disconnect trick but that didn't work. Please help

6 Answers

730

take the child locks off the rear and see if the rear ones work from their panels. your main panel is the one that has a button that is faulty. get back to us with results.

15

The child window lock button is on driver panel which apparently has no effect on the windows function at this point. There are no other buttons on the passenger and rear panels. Also, I failed to mention that the driver and rear window panels are no longer illuminated except, again, for the passenger panel where the window does work.

730

It's unlikely all 3 panels failed at once. I would look into testing the main panel on the drivers side. Remove it, inspect it and reseat the connector firmly. Replace it first if you suspect failure and then determine the results while its all open. Those master panels are known to fail after time, but unlikely given the 2017 model you have. How did all the failure occur?

15

Sorry for the delay....I don't think that the other panels are faulty either. As stated, I get power only to the passenger side switch (windows go up/down with no issue and it does light up). I've been going through various forums online and they all seem to solve their issues with various remedies, i.e., disconnecting battery for 5-10 min, removing/replacing fuse, but not of those seem to work for me. I've removed the driver side panel switch, unplugged the two connectors and reconnected them...I didn't see anything out of the ordinary. The only remedy that I read that seem logical has to do with the window control module behind the driver door panel. I'm not sure if this would also channel power to the other door switches but if it does, it's only thing I think would solve my issue. I'm not mechanic but it seems to fit. What do you think? Thanks.

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