My 2017 Santa Fe Sport, clock is now dashes also! Why so many having the same problem? (Dealer hadn’t heard of a issue)!
Look up other models of Kia and Hyundai and found the same issue reported within the last 24 hours. It should be related to a satellite time server issue.
I have a 2017 Sante Fe Sport. I realized that the clock went to dashes and thought it might be connected to the "service required" notice. Under features of your vehicle, service mode, service required article, it states: "Service required" message is displayed for several seconds each time you set the ignition switch or Engine Start/Stop Button to the ON position (The mileage and time changes to "---"). To reset the service interval to the mileage and days you inputted before: Press the SELECT/RESET button for more than 1 second. However, doing that did nothing to reset my clock. In the Hyundai Car Multimedia System booklet, I noticed there is a very, very tiny reset button next to the "CD in" button. I pushed it with the tip of a ballpoint pen, and the time and date were restored. However, I think it has removed all of the indications I had enabled from the steering wheel--trip mileage, etc. So far--8 minutes-it is still working.
Oh my, I was wondering if I was the only one... just dashes for the clock, was driving me nuts
Same thing happened to me. While driving down the road, I removed card,waited a minute or so and plugged it back in. About another minute and the time was back on the screen.
The clock in my 2017 Santa Fe also went to dashes a couple of days ago. Dlkrap could you please explain what “card” you removed and where it is? Did it remove your mileage readings or other things? Anyone else have a suggestion for fixing this? Thanks
The same thing happened here today. The time is all dashes. But more interesting is the date. Check this out.
Dealer just told me that suspect a satellite issue. There is no fix yet. It may fix itself, or may need to come in for a software download. It’s happening across models.
Mine did the same thing about 3 days ago! Hurry up with a fix please Hyundai!
efc923, it's a SD card located in a slit behind a small hinge door access right below your GPS screen. It had no affect on anything else that I'm aware of.
Nothing works. Chalk it up to satélite “SNAFU”. Just gotta wait it out.
Removed SD card, didn’t help time. However, Anthony, when ours started as dashes, our date was 12/31/2036!! You went Back in Time and we went forward.
I removed the sd map card, and turned the car off, then back on, and it now works!!!
I took my 2017 Santa Fe into the dealership on Wednesday and they reset it for no charge. It was a satellite issue. He said normally it's just removing the sd card and pushing the reset button, but with mine they also needed to take a fuse out and reinstall for some reason he said.
Yep worked for me. Pulled the SD card out and push the reset button (located on the right hand side of the CD slit).
I can confirm that in a 2017 Santa Fe Sport, pulling the 15 amp Multi Media fuse (top right on the panel second one down), reset the clock operation to normal. What I did was turn the vehicle off, pull the fuse and the sd card, start the vehicle (your radio and navinsystem will be non fuctional), turn the vehicle off, reinsert the fuse, turn vehicle on insert the sd card. Once complete the clock was back to normal operation.
I followed the instruction that somebody from this websitr gave me, i took out the SD cart, turned off the car, turned on ,insert the SD card , first all screen black , after few seconds started loading, screen came back still without showing the clock, and after few seconds the clock was back. I am so happy. Thank you guys
I went hyundai dealer today because of clock issue, and they said they have to reset whole system(you have to reconnect your blue tooth) and it dose not cover by warranty so I have to pay $140 and now it is working- thats the only way guys
