The hatchback is open but the latch is in the closed position
I have 2015 Jeep Cherokee. The hatchback is open but the latch is in the
closed position so I am unable to close the hatchback. It is not an automatic
lift gate. I tried to move the latch to the open position by trying to pull down
with a screwdriver but it won't budge? Any suggestions on what to do?