KIA Sorento 2012 Audio issue.

2012 that should still be under waranty. Bring it to the dealer you bought it at and have it checked. first make sure that is covered by your waranty

That you for your answer, it is still under warranty, I thought iI can do something as the dealer is 500km faraway.

if you havent made it into the dealer yet you can pull the audio fuse to try a hard reset of the radio. but more then likely the radio will need repaced. just remove the fuses marked for sudio with the key on until the radio loses power(im assuming it still lights up just no sound). turn off the key an let it sit for about ten minutes and reinstall the fuse. youll have to put your radio presets back in but it might "wake" it up

Thanks James for your answer, I came to the dealer and they checked the radio system and they said it is defective and I have appointment tomorrow to change it with a new system. Ali

I have a 2013 Kia Sorento. On Saturday my sound was working and I got out of the car and got back in about 30 minutes later to have no sound what so ever, maps, satellite radio, regular radio, blue tooth nothing. I called the dealer this morning and there is a small reset button located right on the front of my radio system. It's a small hole right above the Sirius word on the front, upper left hand corner. I pressed it with a paper clip and it does a hard reset and it works great! I knew it wasn't a fuse issue because other things associated with the audio fuse was working . The amp fuse was okay too. So look for a small hole on the face of your radio somewhere have radio turned on and press the button! Good luck!

I tried the reset button on my Sorento 2012 and didn't work, still no sound...nothing.

I tried the reset without success so I checked the amplifier fuse which was was NOT blown but just taking it and out and putting it back in, fixed the problem.

My wife's 2012 Sorento radio would turn-off / lock-up after using her phone through it with Bluetooth, she says usually when checking voicemail. Then her OEM Kia car battery died (after just 3 years? - disappointing). Replaced the battery. The radio problem has not returned since the battery was replaced! Coincidence??? Who knows??? But what the heck - try checking?/replacing? your battery. If you are "resetting" the radio from what is already a low voltage power supply situation - you aren't fixing anything. The radio, like it or not, is basically a computer - and computers don't like low voltage. The battery might be the source of the problem, not the radio. Good luck!

The reset button worked for my sound. I was having the same issue....everything was working but no sound was coming out of the speakers.

I have a 2012 kia sorento radio works but no sound fuses are good. Any idea what could be

I have a 2012 kia sorento my radio work but no sound. I replace the radio and the amp at the same time but still no sound at all. Can somebody help me with an opinion.

I'm having the same issue on My 2012 Kia Sorento. Radio powers up, but no sound. Changed audio and amp fuses and reset. Still no sound.

Just bought a Kia Rio and literally not even 30 minutes off the lot and my radio stops working. Taking it back in the morning to get the problem fixed

I have a 2012 Sorento. Audio worked last night, but not this morning. Thanks to these comments, I tried the reset button & audio is working now. Thanks everyone! :)

my radio works for awhile then quits, start back up out of the blue while driving, we took it to the dealer, they said they wanted to replace the IPM, $1100.. so I purchased the IPM myself, replaced it , and still have the same issue. any thought ?

I’ve tried everything and I still have no sound any other ideas it is 2013 with uvo

Tengo un Kia Sorento 2015. El lunes mi sonido no estaba funcionando no tener ningún sonido, mapas, radio satelital, radio regular,nada. Llamé al distribuidor esta mañana y hay un pequeño botón de reinicio ubicado justo en la parte frontal de mi sistema de radio. Es un pequeño agujero justo a la derechaen en la esquina frontal superior . Lo presioné con un palillo de diente y se reinicia por completo y funciona muy bien. Sabía que no era un problema de fusibles porque otras cosas asociadas con el fusible de audio funcionaban. ¡Así que busque un pequeño agujero en la cara de su radio y presione el botón! ¡Buena suerte!

Happened to me twice now with my 2013 Sorento. I pushed in reset button with my ink pen and it’s back on again.

I have a 2012 Sorento and the Radio would work then intermittently just shut off. I disconnected car battery for 15 mins then reconnected it couldn't believe it worked like new. I did notice my battery was 5.5 yrs old and decided to replace it and haven't had a problem with the radio since. Hmmmm.....You got me... I think it had something to do with voltage drop with the old battery but not sure however the radio is still working.