What does the Car with the Lock going through it mean on the instrument panel? I can not start my car and it is frustrating as to why? When i get in the car lights turn on and instruments light up and radio turns on and everything but once i turn the key that light comes on and I can not start the car, can anyone provide some guidance on this matter?

5

Asked by xXdefiantoneXx Jan 04, 2014 at 06:18 PM about the 2011 GMC Terrain SLE1

Question type: Maintenance & Repair

Remote Started the Car and put my key in to take off and it shutdown, Tried to manually start the car and Car Lock light came on and will not start, I can no longer Remote Start or Manually start the car, Battery is fine, Car Starter make noise when trying to start it, but still no start, Called OnStar they said the car is not locked out due to Security, Completely lost as to whats going on.

3 Answers

100

Same problem with my 2012 Terrain. Didn't start on Saturday. Had it towed by the dealer. Called Monday they said they needed to order a new ECM. Picked it up yesterday and went straight home. Went to leave this morning - no start. Called them again. Went to get the spare key and tried it with that; it started. So I tried my regular key again and it worked. Drove to the dealer to check it out. He claimed he didn't tell me that both keys needed to be reprogramed. Went out to their lot to go home and it didn't start again!! Back to the loaner. He said they reprogrammed the ECM and another something and the keys, but he wasn't convinced it would work. He 'thinks' the one key is bad. I find that a bit suspicious that both the ECM and key would go bad on one weekend. 'He' is the service mgr, not the mechanic.

10 people found this helpful.
50,745

Inmy older Buick w/remote start and I believe I was told on this one also, if the car is locked, and you remote start it, you have to get inside and press the unlock button. I'm not sure if you have to turn it off before pressing the unlock button, or can do it while running. In my older Buick, I had to press the lock button, then the unlock button. It sounds like you got a dunce service writer who made an attempt to blow smoke up your wallet.

9 people found this helpful.

Your Answer:

Terrain

Looking for a Used Terrain in your area?

CarGurus has 3,846 nationwide Terrain listings starting at $5,990.

Postal Code:

CarGurus Experts

  • #1
    Richard Schroer
    Reputation
    7,530
  • #2
    John Carson
    Reputation
    3,660
  • #3
    GuruNSHPJ
    Reputation
    1,790
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used GMC Acadia
35 Great Deals out of 653 listings starting at $6,900
Used Chevrolet Equinox
92 Great Deals out of 3,280 listings starting at $1,695
Used Jeep Grand Cherokee
137 Great Deals out of 3,677 listings starting at $5,555
Used Honda CR-V
178 Great Deals out of 5,024 listings starting at $440
Used Ford Explorer
62 Great Deals out of 2,025 listings starting at $6,990
Used Chevrolet Traverse
29 Great Deals out of 536 listings starting at $3,495
Used Toyota RAV4
136 Great Deals out of 3,049 listings starting at $3,900
Used GMC Yukon
17 Great Deals out of 970 listings starting at $3,000
Used Ford Edge
87 Great Deals out of 3,779 listings starting at $3,995
Used Nissan Rogue
138 Great Deals out of 4,992 listings starting at $2,995
Used GMC Sierra 1500
123 Great Deals out of 8,182 listings starting at $3,000
Used Toyota Highlander
40 Great Deals out of 827 listings starting at $7,498
Used Ford Escape
127 Great Deals out of 4,263 listings starting at $3,999
Used Hyundai Santa Fe
57 Great Deals out of 1,678 listings starting at $499

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.