locked sign is on in place of radio. radio wont come on

Asked by judyq1944 Jul 28, 2015 at 04:04 PM about the 2011 Buick LaCrosse CXL FWD

Question type: Maintenance & Repair

a locked sign appeared randomly on the dash.  radio camnnot be turned on.  any
solutions thanks

1 Answer

20

Hello! I had this same issue and the dealership wanted to charge me $1000 to replace the entire radio. By chance my car died again a few weeks later and when we jumped it the second time it went back to working completely normal! It could be that the first jump was done wrong, but try re-jump starting the vehicle (we used a solitary jump system as opposed to jumping with another vehicle), it was a life saver for me and I can't believe the dealership didn't try that first. Perhaps there could be an issue with the battery causing the problem.

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