A heavy tree limb crashed down on the hood of my 2001 Subaru Forester smashing the hood. Under the hood components now leak extensively . The Hartford is refusing to pay for damages cited by a mechan

Asked by Teacher18 Aug 15, 2017 at 06:17 AM about the 2001 Subaru Forester S

Question type: General

What can I do? I've already paid out $250 for the deductible.  The car was driven to a mechanic from the body shop without checking for damage.  There were no leaks before, no smell of burning oil once after the impact, no overheating. Now the head gasket is leaking, the valve cover is leaking, something about the transmission.  All are new leaks.  The Hartford is refusing to pay because the mechanic isn't 100% certain the new leaks were caused by the impact of the tree's limb heard from a half block away and rushing neighbors.  What can I do?  Cost is over $2000 to fix plus machine shop labor and parts.  Subaru says the car is not safe to drive.  The Hartford refuses to pay, refuses to ask the mechanic to inspect for all damage and photograph it, refuses to insert dye which my mechanic did and found new leaks.  What can I do?

2 Answers

I wrote the question above. The Hartford continues to assert that their mechanic said the leaks are old even though he didn't. Mine said the leaks are new. The Hartford is demanding 100% proof that the leaks are new. The cv boot was not torn in April when I had new brakes put on. Now what?

48,050

Wow! I've seen a lot of Subies with new hoods, but can NOT say that concussions could ever cause a head gasket failure. Regardless: did the unibody suffer sufficient damage to require straightening? (I'd doubt it as Hartford would have "totaled" this oldie immediately.) Sixteen winters is a LONG time on this fragile head gasket design, so I'd probably push for totaling this F and moving on rather than putting $1.6k into gaskets. Use NADA.com to determine retail value and push Hartford for a full settlement...especially if there is ANY transmission issue too! There is a slight chance that if the unibody is damaged that the rear main seal between the moitor and trans was damaged by shock and misalignment. In that case there's no question that Hartford should eat the car. So check that small possibility too. I'd move on, and see this as a silver lining someday, as this F was aging out anyway.

Your Answer:

Forester

Looking for a Used Forester in your area?

CarGurus has 1,371 nationwide Forester listings starting at $3,995.

Postal Code:

CarGurus Experts

  • #1
    Chris W
    Reputation
    11,400
  • #2
    TheSubaruGuruBoston
    Reputation
    9,780
  • #3
    Nick Eidemiller
    Reputation
    6,220
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Subaru Outback
44 Great Deals out of 1,151 listings starting at $3,800
Used Toyota RAV4
136 Great Deals out of 3,049 listings starting at $3,900
Used Honda CR-V
178 Great Deals out of 5,024 listings starting at $440
Used Subaru Impreza
30 Great Deals out of 649 listings starting at $4,299
Used Subaru Legacy
12 Great Deals out of 221 listings starting at $3,200
Used Toyota 4Runner
35 Great Deals out of 557 listings starting at $9,999
Used Toyota Highlander
40 Great Deals out of 827 listings starting at $7,498
Used Toyota Tacoma
44 Great Deals out of 740 listings starting at $9,975
Used Toyota Camry
50 Great Deals out of 1,123 listings starting at $784
Used Ford Escape
127 Great Deals out of 4,263 listings starting at $3,999

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.