Why doesn't key unlock or lock door?

Asked by Lynzonee Jan 26, 2013 at 05:26 PM about the 1999 Volkswagen Jetta

Question type: Maintenance & Repair

I have a 1999 VW Jetta, the alarm fob does not work, so I manually open the driver's side door, since that is the only door with a keyhole. Today, I went to unlock the door, the key turns freely, but door does not lock or unlock. There isn't any resistance when I turn the key. Do I need to replace cylinder or complete lock. Also, my trunk will not unlock, I took it to my mechanic a few weeks ago and he fixed it, but now it no longer unlocks; the trunk lock has a lever in the car and that doesn't work either. When I turn the key in the trunk, I hear the mechanism but nothing happens. Any suggestions?

4 Answers
450

hummerh1alphame answered 11 years ago

1st, sue. also, locksmith to jimmy door open. remove door panel, reattach linkage

5 people found this helpful.
Mark helpful
3,365

Robert answered 11 years ago

other than suing... i'd just take it back to the mechanic and ask them to fix it properly, if they decline tell them you will bring it up with AAA if he doesn't.

1 people found this helpful.
Mark helpful
50

2013GLIGIRL answered 10 years ago

My 2013 GLI did that and they could not give me a reason why they just fixed it at the dealership. But now I am having more trouble with the lock 4 months later....

2 people found this helpful.
Mark helpful

Your Answer:

Related Questions

  • Why doesn't key unlock or lock door? 4 Answers

    I have a 1999 VW Jetta, the alarm fob does not work, so I manually open the driver's side door, since that is the only door with a keyhole. Today, I went to unlock the door, the key turns freely, but ...

    1999 Volkswagen Jetta

    -

    Maintenance & Repair

  • Will not lock or unlock 3 Answers

    Change battery on remote. Will not lock or unlock lock. Can not lock the car at all.

    2014 Volkswagen Jetta Base

    -

    Maintenance & Repair

  • Fob Lock/Unlock Works Fine, Cabin Door Panels Only Unlock 1 Answer

    I recently purchased a used '16 Jetta Sport, had it inspected, was told everything looked great. The only problem I've encountered is that the door panel lock switches work only halfway, they unlock b...

    2016 Volkswagen Jetta 1.8T Sport FWD

    -

    Maintenance & Repair

  • Why won't my key open my door? 4 Answers

    My actual key will not unlock my door or my trunk. It did until a week ago. How can I fix that?

    2001 Volkswagen Jetta GLS 1.8T

    -

    Maintenance & Repair

  • Why wont my passenger door lock on my 2007 jetta GLI? 1 Answer

    When i hit the lock button on my key it doesnt beep, the security light on my drivers side door blinks and then stays solid red. All the doors accept the passenger is locked. When i go to open the...

    2007 Volkswagen Jetta 2.0T

    -

    Maintenance & Repair

Jetta

Looking for a Used Jetta in your area?

CarGurus has 1,881 nationwide Jetta listings starting at $1,704.

Postal Code:

Shortcuts

Search Volkswagen Jetta Questions

CarGurus Experts

  • #1
    Deathjam4
    Reputation
    12,380
  • #2
    Goodwrench707
    Reputation
    5,400
  • #3
    Ed92626
    Reputation
    4,630
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Volkswagen Passat
30 Great Deals out of 505 listings starting at $3,499
Used Honda Civic
192 Great Deals out of 3,926 listings starting at $2,877
Used Toyota Camry
50 Great Deals out of 1,122 listings starting at $2,500
Used Honda Accord
50 Great Deals out of 947 listings starting at $2,995
Used Volkswagen Golf
27 Great Deals out of 513 listings starting at $4,995
Used Toyota Corolla
131 Great Deals out of 2,230 listings starting at $3,495
Used Volkswagen Golf GTI
15 Great Deals out of 512 listings starting at $1,704
Used BMW 3 Series
56 Great Deals out of 1,178 listings starting at $2,500
Used Nissan Altima
34 Great Deals out of 661 listings starting at $3,495
Used Hyundai Elantra
164 Great Deals out of 2,995 listings starting at $1,995
Used Audi A3
15 Great Deals out of 360 listings starting at $5,499
Used Audi A4
23 Great Deals out of 663 listings starting at $943

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.