Concessionnaires Honda à proximité (Surrey, BC, CA)

Positive experience

Very supportive staff, and fantastic experience at Surrey Honda!

Car didnt meet expectations, very helpful though

To help streamline the process, I submitted a set of itemized questions in writing regarding the vehicle I was interested in purchasing, so the representative could review them and be prepared before calling me. However, when he did call, it was immediately clear that he had not read let alone reviewed the questions at all. More concerning was his tone — disrespectful, condescending, and unnecessarily rude throughout the brief conversation. In less than six minutes, he made no effort to discuss the vehicle itself and instead focused on making assumptions about who I am or am not. He then abruptly stated he had to attend a meeting and would call back in 15 minutes. Given the dismissive tone of the exchange, this felt more like an excuse to end the call than a sincere commitment to follow up. Unsurprisingly, he never called back — not in 15 minutes, or even hours later. A very disappointing first experience with this dealership.

they where friendly , but vehicle had already been sold.

Viewed and test drove the vehicle after reconditioning in their service dept. After doing our own limited, on-site pre-purchase inspection we found some tells of neglect/issues and did not buy the vehicle The staff we dealt with were nice enough but would recommend getting an independent pre-purchase inspection on any used vehicle sold here (or anywhere really).

Took days to get back to me. Said no discount from price and had a 2100 dealer fees price gouging. Also priced high above 55,000 luxury tax.

Very consistent in the communication.

Very good sales team.

Was a good experience