Concessionnaires GMC à proximité (Thornhill, ON, CA)

Made the process very easy would highly recommend

They were good to get back to me in a timely manner and answered all my questions

Staff was very friendly and helpful.

Was contacted right away

Great deal. Happy with my purchase.

Pleasant

Michael showed great customer service called me back after hours , answered all my amazing questions. Very much appreciated the straight up talk and knowledge .

Pretty good overall

Buying a Cadillac was a personal milestone for me, but this dealership ruined what should have been a proud experience. From the start, I was treated as if my business didn’t matter. The sales associate, Daniel, showed little professionalism or courtesy, and communication was poor. The negotiation process felt manipulative. I was pressured to pay more than the advertised price and told paying cash would cost an extra $1,500. When I questioned this, I was told the dealership only makes money through financing. To avoid the fee, I asked for minimal financing. I was offered $10,000 at 8%, which was withdrawn, then told I must finance $20,000 at 9.99%. When I said I could secure my own lower-rate financing, I was told the car would not be sold unless I financed through them. Financing would have cost more than the cash penalty, so I purchased the vehicle outright despite the pressure.A $999 theft protection fee was added without consent and called mandatory, only removed after an argument