Concessionnaires Ford à proximité (Kitchener, ON, CA)

After reviewing 20 vehicles through numerous dealerships, Kitchener Ford went outside the box and gave me 200% attention and was incredible to deal with. Purchase couldn’t have gone any smoother and after purchase support is amazing

This is a public warning. Do not finance through these crooks. Went to buy a vehicle that I was told had been safety checked. I said many times I would pick it up that day, I have it in writing. Likely a language barrier, it wasn't safety checked, oh well. My HUGE concern, was that I was told I had to finance through them, for them to accept the deal. I figured, whatever, they use banks and we have excellent credit. They tried to have me sign an intend to buy before even going into financing. I said no, I was told I had to, I said no. Financing is where things really got shady! I authorized a bank credit pull. Wasn't given an interest rate. Was given a "perk" 36,000 or 36 month powertrain, engine, differential, roadside assistance, hotel. Then told it was going to cost me $130 per week for 48 months! I said wait a minute, what is happening here. I pulled up an interest car loan calculator, and even with an 8.5% loan(high for good credit) was to be around $90 a week for 48 months.

It was a great experience with your sales person Matthew and finance person. Matthew went out way in delivering our vehicle.

That is good dealer

Car had sold two days prior yet they had me come for an appointment to see it

Truck was not clean, looks like it just came off a muddy back road, the pictures listed was not the same truck they were selling. Drove 2 1/2 hours to get there to turn around and come home. Told me the detail shop was behind schedule, they could have at least power washed it so you could tell what color it was supposed to be. Don’t recommend purchasing from them

Worked very hard to help me

Unfair trade in value. Severely underestimated the knowledge of a female. Seemingly not motivated to sell cars.

Very friendly and helpful