Concessionnaires à proximité (Fernie, BC, CA)

Very well informed

Excellent customer service!! Bought our second vehicle from them!

Excellent all around

Typical car dealer and salesman. I purchased a used Tacoma and they made me towed across the street for “liability” reasons, even though I drove the unit home for over 600 kms. Handful of minor issues such as a wiper blade, a leak on a shock, license plate light, Blinker bulb, spark plugs, Oil change. etc. The salesman told me it would be $110 to tow the truck across the street. The tow truck driver showed up and it was $100. The vehicle was absolutely dirty inside, there is no pride in their product they sell. The inside of the windshield, steering wheel, the console, only an 1/8th of a tank of fuel in the truck, The list goes on. I took it to a Toyota dealership in my hometown and they said they would not have made me tow the truck across the street. They were actually embarrassed for Cranbrook Toyota for doing this.I encouraged Toyota Canada to reach out to me and discuss my concerns with this dealership. I’d hope that Toyota Canada would kinda be on top of this sort of thing

Dealer reached out by email and informed me the vehicle was sold. Communication was good and professional

Good service