Concessionnaires Chrysler à proximité (Cornwall, ON, CA)

Absolutely horrible. I bought a vehicle at their dealership more than 2 months ago. After buying the vehicle, I realized that there were important mistakes in the paperwork. I decided to look into the history of the vehicule to get some info but it only made me realize that there were also important mistakes in the history. The dealership assured me they were all honest mistakes. However, after more than 2 months, they still fail to provide the proper paperwork for me to sign to have a everything in order. The communications have been really hard and I constently need to reach to other dealerships of the same brand to be able to have a contact with them. This is getting extremely frustrating and it takes a lot of energy to deal with a situation like that. I categorically do not recommend anybody to do business with this dealership.

Told me he’d send pictures, I asked twice. He never did. I’m a sales manager. If any of my people pulled that, I’d fire them on the spot.

Follow up was natural and not pushy. Respectful of my wishes. But we did not come to a deal. Nobody’s fault.