Concessionnaires à proximité (Casselman, ON, CA)

Very good!!

Good

Follow up was natural and not pushy. Respectful of my wishes. But we did not come to a deal. Nobody’s fault.

Offered me the chance to buy the car I wanted.

Great follow up communication

Jonathan was great, I love the car, however, there is significant rust on inside of the very bottom of the front passenger door and the aluminum rims are in very bad shape. I’m still deciding about whether I want to make an offer. Asking $10,000, CarFax says retail dealer value max is $8,400. Then there is the rust and requires new 18” rims. Wayne

Good

I was looking for a specific trim that was not evident from the posting on Cargurus. The person at the dealership confirmed it did not match my requirements. He also confirmed that this dealership has a procedure to directly process sales for residents of Quebec. This avoids a convuluted process that some Ontario dealerships would use to transfer ownership, registration and sales taxes for vehicles to be registered in Quebec.

Communication was poor - multiple days without follow up. Trade value was significantly lower than other dealers. I explicitly showed them what others were offering me, they continued to come back VERY LOW and then continued to follow up with low value spammy messages like, "Please tell me what I can do to earn your business." Well, I already told you...bump the trade.