Concessionnaires à proximité (Carp, ON, CA)

Prompt response and very courteous

Asked if tranny was good talked around it said owner mentioned tranny issues ran good till I drove it 2 days later tranny's done

They made my car buying experience very easy

The staff at Capital Dodge went above and beyond what I had expected when arriving at the dealership. They worked with me on a price for my trade sight unseen. I don’t know of many dealerships that would do that.

Very knowledgeable salesman who didn't pressure me. The finance department was also excellent. They went out of their way to accommodate my unique circumstances and were very personable.

Just gathering info- helpful.

The staff was extremely poor in maintaining transparency and fair practice in pricing. Additionally the FM manager Brittany was rude during conversation on finance terms and ended up doing a hard check with out any positive efforts where are I was approved at a similar location for a better offer. Lastly, I was taken for a ride trying to collect my deposit - i was told by the Sales person Amy on email that I can drop by anytime to collect the deposit noon and no other options was provided. So on a weekday I left office early from Blair to hear after close to 35mins traffic that the respective finance person left early for lunch and i would have to wait for atleast an hour if I wanted it the same day. Else was offered to leave my number so that the finance person can confirm my details and mail the cheque to receive it week later which is next week I would get it hopefully. Never recommending anyone to Kanata Mazda Car in discussion - 2019 Cx5 Signature