Concessionnaires Buick à proximité (Barrie, ON, CA)

Good

good experience

Buying a Cadillac was a personal milestone for me, but this dealership ruined what should have been a proud experience. From the start, I was treated as if my business didn’t matter. The sales associate, Daniel, showed little professionalism or courtesy, and communication was poor. The negotiation process felt manipulative. I was pressured to pay more than the advertised price and told paying cash would cost an extra $1,500. When I questioned this, I was told the dealership only makes money through financing. To avoid the fee, I asked for minimal financing. I was offered $10,000 at 8%, which was withdrawn, then told I must finance $20,000 at 9.99%. When I said I could secure my own lower-rate financing, I was told the car would not be sold unless I financed through them. Financing would have cost more than the cash penalty, so I purchased the vehicle outright despite the pressure.A $999 theft protection fee was added without consent and called mandatory, only removed after an argument

Responsive, friendly.

Car was already sold

Pleasant

The best experience I've ever had buying a vehicle. Staff was incredible to deal with. Everything went as smoothly as it possible could. I would recommend buying from this dealership. I will certainly be returning in the future to purchase another vehicle. Hands down 10 out of 10. Thanks again for the great experience. Keep up the awesome work.

Good follow up did not make MSRP available.

Informative and satisfying