Concessionnaires Audi à proximité (Burnaby, BC, CA)

Very friendly and knowledgeable staff.

The car needed work within 3 days. I'm on Vancouver Island so I took it to an independent mechanic. A tire valve stem needed to be replaced (that was $100), a rear upper control arm was cracked, and the brakes were extremely rusty and I was told they should be replaced and that the car should never have been sold in that condition. I sent Audi the pictures the mechanic took and they said they would replace the bushings - a small job, not the control arms - a much bigger job, and that they would Look at the brakes. They also refused to cover $200 in ferry fares to return to them. I had to be very assertive about making the car safe. They ended up replacing the control arms and polishing the brake rotors, which does improve safety. If I hadn't pushed they would have done much less. The people I dealt with were nice enough. In total this all costed me $300. Plus 14 hours of my time. Audi Richmond is very polished. I expected better of them.

Had a great experience with Ethan and the rest of the Audi team. I love my Outback!

Chelsea (sales) and Carmen (finance) were both very efficient and professional. I highly recommend this dealership.

We had been looking at Golf VWs at quite a few dealerships around Metro Vancouver. We test drove a bunch as well. Our salesman, Navaaz was fantastic.He was professional and very knowledgable. The purchase was handled very smoothly.