Richmond Subaru

Good professional reply

Contacted electronically. Excellent people.

Horrible experience, dealt with 3 people including Angel who misrepresented the cars about ownership and price, Marco who called and texted me like a stalker and general manager Ray who tried to bully me into making a decision on a car I couldn’t get a straight story on. Even though they had several 2019 Outback Limited 3.6’s for sale I chose to walk away from aggressive sales tactics and dishonesty. I’m buying from another dealership where I was treated respectfully.

Excellent and very courteous dealership, with a shuttle service. Although I did not buy a car here, I would recommend checking them out, as there are some good deals to be had.

All of the staff at Subaru, especially Joe and Daniel, were very helpful and accommodating. Joe responded promptly to any questions regarding the vehicle. The information listed describing the vehicle was accurate. The car was very clean and ready for the test drive. Yes, would recommend this dealership to friends.

Great

I have had good communication with Alexis but no decision reached with the corona virus going on right now.

Amazing response. Very helpful.

They were very helpful. I talked with nick and he has been nothing but an awesome helpful sales rep

Great service! Bought the car!

Their salesman, Josh, Emailed me right away and attached a Carfax Report on the vehicle I inquired about. I ended up not looking at the car, but I thought Josh was professional in how he relied to my inquiry.

Was just doing preliminary search and they were very prompt in reply

Very informative and helpful wonderful service and they are delivering the car to me on the island

Salesman responded quickly, within 30 min.. Car was ready and as listed when we arrived, salesman took time to explain details of operating system, engine, interior. Answered all questions, Was attentive to our comfort while waiting after offer placed. Sales manager was fair and eager to negotiate a price in customers favour.

Mathew Clapperton, General Sales Manager, was very helpful

Great service! Bought the car!

Staff personal got. Ack to me almost immediately with any questions I had. Thank you. Sorry I didn’t get out to your dealership.

Great buying experience. Jackie Cho, our Sales rep. was excellent providing valuable information about the car and services provided by Richmond Subaru. Danielle Schelini, Finance director, was very knowledgeable about financing options, and got us the best deal available and Matt Clapperton, the Sales Manager gave us the best deal possible. All in all a very positive and rewarding experience and I would definitely shop there and recommend friends and family in the future!

Contacted electronically. Excellent people.

They were very helpful. I talked with nick and he has been nothing but an awesome helpful sales rep

Their salesman, Josh, Emailed me right away and attached a Carfax Report on the vehicle I inquired about. I ended up not looking at the car, but I thought Josh was professional in how he relied to my inquiry.

Great service! Bought the car!

Was just doing preliminary search and they were very prompt in reply

Very informative and helpful wonderful service and they are delivering the car to me on the island

Contacted electronically. Excellent people.

Was just doing preliminary search and they were very prompt in reply

Great buying experience. Jackie Cho, our Sales rep. was excellent providing valuable information about the car and services provided by Richmond Subaru. Danielle Schelini, Finance director, was very knowledgeable about financing options, and got us the best deal available and Matt Clapperton, the Sales Manager gave us the best deal possible. All in all a very positive and rewarding experience and I would definitely shop there and recommend friends and family in the future!

Great service! Bought the car!

Their salesman, Josh, Emailed me right away and attached a Carfax Report on the vehicle I inquired about. I ended up not looking at the car, but I thought Josh was professional in how he relied to my inquiry.

Salesman responded quickly, within 30 min.. Car was ready and as listed when we arrived, salesman took time to explain details of operating system, engine, interior. Answered all questions, Was attentive to our comfort while waiting after offer placed. Sales manager was fair and eager to negotiate a price in customers favour.

Good professional reply

Contacted electronically. Excellent people.

Their salesman, Josh, Emailed me right away and attached a Carfax Report on the vehicle I inquired about. I ended up not looking at the car, but I thought Josh was professional in how he relied to my inquiry.

Amazing response. Very helpful.

Great service! Bought the car!

Was just doing preliminary search and they were very prompt in reply

Good professional reply

They were very helpful. I talked with nick and he has been nothing but an awesome helpful sales rep

Salesman responded quickly, within 30 min.. Car was ready and as listed when we arrived, salesman took time to explain details of operating system, engine, interior. Answered all questions, Was attentive to our comfort while waiting after offer placed. Sales manager was fair and eager to negotiate a price in customers favour.

Great

Mathew Clapperton, General Sales Manager, was very helpful

Great buying experience. Jackie Cho, our Sales rep. was excellent providing valuable information about the car and services provided by Richmond Subaru. Danielle Schelini, Finance director, was very knowledgeable about financing options, and got us the best deal available and Matt Clapperton, the Sales Manager gave us the best deal possible. All in all a very positive and rewarding experience and I would definitely shop there and recommend friends and family in the future!

Horrible experience, dealt with 3 people including Angel who misrepresented the cars about ownership and price, Marco who called and texted me like a stalker and general manager Ray who tried to bully me into making a decision on a car I couldn’t get a straight story on. Even though they had several 2019 Outback Limited 3.6’s for sale I chose to walk away from aggressive sales tactics and dishonesty. I’m buying from another dealership where I was treated respectfully.

Staff personal got. Ack to me almost immediately with any questions I had. Thank you. Sorry I didn’t get out to your dealership.

Great buying experience. Jackie Cho, our Sales rep. was excellent providing valuable information about the car and services provided by Richmond Subaru. Danielle Schelini, Finance director, was very knowledgeable about financing options, and got us the best deal available and Matt Clapperton, the Sales Manager gave us the best deal possible. All in all a very positive and rewarding experience and I would definitely shop there and recommend friends and family in the future!