Cruise Control

Asked by Nissan1944 Dec 06, 2019 at 10:02 AM about the 2019 Nissan Murano Platinum AWD

Question type: Maintenance & Repair

In September, I traded my 2009 Nissan Murano for a new 2019 Nissan
Murano Platinum. My decision to purchase another Murano was based on
the great experience my wife and I had with our 2009 model. Not long after
purchasing the new auto, I noticed that when driving down a hill with the
cruise control on, the vehicle sped up as though free wheeling - the engine
brake (compression) did not activate nor did the transmission shift down. We
have owned at lease a half dozen automobiles, including the 2009 Murano,
in which the cruise control would operate to keep the vehicle at or near the
set speed even while going down hill. All other makes of automobiles and
earlier models of the Murano have the feature that keeps the vehicle at the
set speed even while traveling downhill

I should point that the hills I am referring to are gentle down-hills on straight-
aways. They are not steep or windy.There is absolutely no danger in driving
the speed limit of 70 mph on a two lane highway going down hill as are many
highways in Montana or doing the speed limit of 80 mph on Interstate 15
through the State of Utah.

What is dangerous is looking down at the speedometer to see that the speed
of the vehicle has increased by 10 to 15 mph within a short distance because
the cruise control failed to keep the speed of the vehicle at the set speed. At
that point it is necessary to ride the brakes, manually shift down or risk a
speeding ticket or a serious accident.

Nissan Consumer Affairs and Nissan Tech support for the dealers have been
worthless - saying that that is the way the cruise control is supposed to
operate.

Which brings me to my question: Is the 2019 Nissan Murano Platinum cruise
control designed so that it will not retard the speed of the vehicle to keep it at
or near the set speed when the vehicle is traveling downhill on a straight-
away? What is the exerience of other 2019 Murano owners?

15 Answers

50

I have just purchased a 2019 Murano Platinum and have the exact same experience. I have never owned a Nissan before, however any other vehicle I have driven with cruise control does slow the vehicle at least to some degree while going down hills. In the Murano I do not sense any attempt from the cruise control to slow the vehicle while going down hills. On another note...is there any setting on the 2019 Murano Platinum to keep the accessory on when pressing the start/button to turn off the engine? Thanks

5 people found this helpful.
10

I actually just purchased a brand new 2019 Nissan Murano after my 2017 Nissan Maxima was totaled following an accident. My husband was driving this past weekend & has the cruise control set at 62 & we ended up going around 66 mph because we were going down a hill (not a steep incline, but a gradual, sweeping hill). I thought he was actually causing us to speed up by pushing the accelerator, so I ignored his comments. But then I’ve started paying attention to my 45 minute drive to work every morning now because I use the cruise control. The vehicle exceeds the set speed numerous times by at least 4 mph during this drive. Every vehicle I have owned prior to this has always held (braked) to maintain the set speed & not down this “free wheeling” thing. I called the dealer this morning about & service Dept said it was normal. My Maxima didn’t do this. I’ll be lucky to not end up with a speeding ticket. I set it at 60 mph, which is typically acceptable, but if it gets up to 64-65 mph going downhill in a 55 zone & I pass a cop, there’s a chance I’m getting turned on!

1 people found this helpful.
10

The cruise control is unsafe and a hazard. Never had a car do this before.

1 people found this helpful.
20

I recently purchased a new 2020 Murano SL. A few days ago I took it on the first long drive through the mountains and was very surprised and more than a little scared when I encountered the first long, steep downhill and it kept going faster and faster, like 140 km and was set at 90 km, until I hit the brakes and rode them until it slowed down. EXTEMELY UNSAFE!! I spoke to the dealership and they were unaware of any issues with the cruise. I'm extremely disappointed to see several other posts complaining about the same issue. This is my first Nissan and this problem will make me think twice about ever purchasing another one.

2 people found this helpful.
10

Same issue here. The only “fix” we found was to cancel the cruise at the top of the hill and the vehicle actually slowed down! On longer hills, we went down a gear for approx a minute, then back to deive and, again, the vehicle held the speed- doing what the cruise was supposed to do. Makes no sense but it worked.

1 people found this helpful.

So, I have the same cruise control problem on a 2020 Murano. The car won't hold target speed on any type of incline, whether in ICC or normal cruise. I see a lot of questions but just wondering if anyone has an answer ir has reached any type of resolution.

10

I have a 2020 Nissan Murano and it will not maintain the set speed going down a hill. When I ask the Tech about it he said he hadn't had any complaints he would check it next time when I come in for an oil change .So its time for an oil change and when I mentioned it to the guy about putting it on the list he said there's nothing wrong with the cruise its just the nature of the beast! I told him my Rouge that I had for 7 yrs. didn't do this, and that I want it looked at. I personally think that Nissan needs to go back to the drawing board when it comes to the cruise system. For that kind of money you pay, you shouldn't have to be stuck with a car that wont keep the speed in which it is set.

1 people found this helpful.
10

Unbelievable! I looked up this thread because we're renting a Nissan Murano in Hawaii this week (probably a 2021, maybe 2020). I've noticed the same thing. The cruise control is happy to accelerate UP to the preset speed, but does absolutely nothing to slow the car down, when going downhill. This let me to exceed the speed limit by 10 or 15 mph in many cases. And of course, hitting the brakes to slow down disables the cruise control. What a useless gadget! Both my older cars at home behave as expected to hold a fairly steady speed going down hills. I'll be sure never to purchase one of these cars.

1 people found this helpful.
10

The cruise control issue was the last straw for our 2019 Nissan Murano SL. After being told by Nissan that they weren’t aware of any problem with the cruise after I reported it on a number of occasions. I took it in for my free oil change asked the service manager if he’d heard of any fix for the cruise problem and he said he wasn’t aware of any problem. I said thanks and drove straight to the Mazda dealer and traded for 2021 CX 5 turbo. Better car and the cruise actually does what it’s suppose to.

Not happy. Have had my 2021 Murano a very short time. Our first road trip with the opportunity to use cruise control about two weeks ago driving a road I know like the back of my hand. The cruise which was set at 69 mph accelerated at one point to a speed of almost 85 MPH when going downhill I was shocked and frightened and began testing it to insure it was not user error. It wasn’t. Like every other user posting here, I’m not a stranger to cruise control systems and how they should work. The cruise does not hold set speed going uphill either, usually going 3-5 miles slower than set speed. The adaptive cruise is also lacking. The worst part, dropped it at service this morning, detailed my complaint and concerns. The service tech expressed surprise “ having never heard of such a problem.” I pointedly told him that it clearly was a problem and they should be checking the easily accessible online posts dating back to 2018 with same issue. Their findings after leaving the car with them all day?…. …The cruise control on my brand new Murano is “operating as designed.” What?? Is your “ design” attempting to kill people? I will be escalating my concerns within Nissan but suspect they know the system is flawed and have a disclaimer somewhere within the user manual. If not, there should be a class action suit brewing. I have never been more disappointed with a new car purchase and will be trading it as soon as I can. Hea Nissan, would love a reply from you here.

I have the same problem and story. Cruise control will not hold its speed when going down a small incline. I owned a 2009 for 14 years with 220K miles with no problem, The CVT engine is suppose to shift that is nuts. Something is wrong and Nissan needs to stand behind their cars. I think a class action or demand a recall should be done. My 2009 even without cruise control when going down a hill maintained its speed. I never had to use the brake in 14 years. Just incredibly responsive car. This new model is junk

10

It seems that so far the Murano 2019,2020,2021 cruise control on hill decent are all having the same exact defective problem. Then Nissan cover their ass by saying this in 2020 Murano manual on Starting and driving pg. 5-57 reads as follow they said, ""WARNING"" Do not use the cruise control when driving under the following conditions: • ((When it is not possible to keep the vehicle at a set speed.)) Isn't it what a cruise control was designed to do is to maintain a set speed that is in any condition? WTF!! We are all so stupid and never had a cruise control the braked if going over the set speed. I had a 2009 Murano that braked in the same condition on a hill decent. WTF!!!

10

It seems that so far the Murano 2019,2020,2021 cruise control on hill decent are all having the same exact defective problem. Then Nissan cover their ass by saying this in 2020 Murano manual on Starting and driving pg. 5-57 reads as follow they said, ""WARNING"" Do not use the cruise control when driving under the following conditions: • ((When it is not possible to keep the vehicle at a set speed.)) Isn't it what a cruise control was designed to do is to maintain a set speed that is in any condition? WTF!! We are all so stupid and never had a cruise control the braked if going over the set speed. I had a 2009 Murano that braked in the same condition on a hill decent. WTF!!! I should have purchase any other suv besides a Murano

10

Cruise control lets you set a speed for your car to maintain even if you take your foot off the gas. On long trips, it can reduce fatigue and make you more comfortable. Cruise control can also prevent speeding and increase fuel efficiency by limiting unnecessary acceleration and braking.

10

Cruise control operates by using electronic sensors, speed detectors, and a control module to maintain a constant speed. The system allows drivers to set their desired speed and then takes control of the accelerator to ensure the vehicle maintains that speed consistently, regardless of external factors such as road surface or wind resistance. Essentially, the accelerator is adjusted as necessary by the cruise control system to keep the vehicle travelling at the desired speed. If the vehicle encounters an incline, for instance, the system will automatically increase acceleration to compensate and prevent any decrease in speed. The opposite is also true when going downhill, the system will reduce acceleration to maintain the preset speed.

1 people found this helpful.

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