Backup camera in 2019 colorado z71

20

Asked by Guru9C84W Nov 15, 2019 at 10:45 PM about the 2019 Chevrolet Colorado Z71 Crew Cab 4WD

Question type: General

My backup camera in my 2019 colorado z71 is not sharp and clear.  I have
dealer to show me other z71's and check camera and they were all very sharp
and clear.  He said mine had a different model camera and the cameras in the
other trucks would not fit in my truck. This is BS to me.  They put in a new
camera and new cables and still no improvement.  What can be done????

9 Answers

154,865

Sounds like BS to me too!! Call Chevrolet Customer Service at 1 800 222 1020. Explain to them what you've experienced so far, that you're unhappy, and mention The Lemon Law in passing! If the other vehicles are identical to yours and the camera is crystal clear I would agree with you that something is wrong with yours! Some Dealers, like my local Chevrolet Dealer, absolutely HATE doing warranty work!! You might have better luck with another Dealer. But try customer service first. I'm sure you can email them as well. Hope that helps! Jim

2 people found this helpful.
40,000

You can complain to the service manager or the regional manager. Take the truck to another Chevy dealer or contact Chevy customer service.

3 people found this helpful.
20

Thanks for the answers .....I will call the number you listed and I had already made an appointment with another dealer in another town. I really appreciate your help.

2 people found this helpful.
154,865

You're welcome. Glad to help!! Please keep us posted! Hope all goes well for you!! Jim

1 people found this helpful.
34,655

There's a clear plastic cover on the canmara lense, remove it.

3 people found this helpful.
20

They removed that the day I picked up the truck. Thanks

1 people found this helpful.
20

They removed that the day I picked up my truck. Thank you.

1 people found this helpful.
20

I contacted GM today with my camera problem and they are suppose to call me back with 48 hours. Will keep u informed. Thanks for all the suggestions.

20

Still working with GM.....They insist the camera is HD and I think it is SD. So far, they installed a new camera, harness and next week will put in a new radio.

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