I purchased a 2018 Chevrolet Traverse 2 months ago and there is no volume on radio or sound when you open the doors and no sound when your signal lights are on

40

Asked by GuruVZZX2 Aug 04, 2018 at 11:31 AM about the 2018 Chevrolet Traverse LT Cloth AWD

Question type: General

I purchased a 2018 Chevrolet Traverse 2 months
ago and there is no volume on radio or sound when
you open the doors and no sound when your signal
lights are on Anyone know what this could be?
Waldorf Chevrolet said bring it in and drop it off but
we can’t give you a rental you will have to purchase
a rental!

12 Answers

40

Thank you!

4 people found this helpful.
30

We just purchased our 2018 Chevy Traverse 2 months as well and we're having the exact same issue. Did you bring it in and if so, what was the problem?

3 people found this helpful.
30

I am having the same problem with my. Finally everything went completely out and they had to replace the amp. Now it’s back to doing it intermittently and the dealership says that unless it’s not working when we bring it in there is nothing they can do.

3 people found this helpful.
40

I also have a 2018 traverse same issue just started we have only 12,000 miles on it. Any one find out what the issue is?

4 people found this helpful.
30

My radio just went out on Saturday! It sitting at Chevy now and they want to charge me 1200.00 for a new radio but can’t tell me what happened to the last one!

3 people found this helpful.
30

We have the same issue, my car is currently week two in the dealership with all the panels taken off. They replaced the radio, didn’t help, Chevy engineeers had them rewire some wires, didn’t work. Now they “think” it’s an amplifier but aren’t 100% sure if that will fix it and on top of that, there are none available anywhere in the US. I originally had an equinox for my 1st loaner but just switched into another traverse and this radio is going out too!!! Sounds like these have a serious issue

3 people found this helpful.
10

we have a similar issue on our 2019 traverse but its specifically around static on most radio stations, even when talking to someone using Bluetooth. they just replaced the amplifier and it did nothing

1 people found this helpful.
30

I have a 2019 LT traverse and a similar issue. I heard a pop and the passenger front door and dash tweeter went out. Remained out for the day even after shutting and restarting the car. Next day all is working again. Only 8000 miles on the car.

3 people found this helpful.

2019 LS same issues. Dealership doesn't know what the problem is, they kept my car for 1 month in a half.

I have the same issue the dealer replaced radio and amp I still have the same issue. I don’t know what to do next.

80

We just had our 4th amp installed in a year on our 2019 Traverse. Dealership said GM was aware on the problem with there amp location. Amps are getting condensation inside from the placement of the amp on top of the air duct. Cold air from the duct causes the warm amp to condensate inside the unit that leads to its demise. We’ve had it all, popping, hissing, static, crackles, no sound, some sounds. Dealer has been awesome. They just tried a new fix that’s hoping to solve the problem for good. Hope so!

8 people found this helpful.
10

GuruGTYD3 Did the new fix work? And do you happen to have the info on what amplifier to install? I’m having the same issues.

1 people found this helpful.

Your Answer:

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