I found a vehicle on CarGurus, called about the availability, went to the dealer,
and their price was $2500 higher than listed in CarGurus. Are your
participating Dealers required to sell the vehicle for the advertised price? They
are a new car franchise dealer and claim that while they use your website,
they are not bound to sell the car for that price.
Anyone/Any Dealer can list on the site, so while they will combat fraudulent postings they do not guarantee the accuracy of the information on the site as this is contingent upon the dealer updating this information. Purchases are handled by the seller, so if the seller ups the price without updating their listing, it's unfortunate, but out of their control.